Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of Baba Gani Online (the "Platform"), including our website, mobile app, and any services provided. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Baba Gani Online is an e-commerce marketplace that connects buyers and independent sellers. We facilitate transactions but are not a party to the sale unless explicitly stated. Please also review our Privacy Policy.

Eligibility

• You must be at least 18 years old to use the Platform
• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You may not use the Platform for any illegal or unauthorized purpose

Buyer Responsibilities

• Provide accurate shipping and payment information
• Pay for all purchased items in full
• Review product descriptions, seller ratings, and policies before purchasing
• Contact the seller first for order issues; escalate to us if unresolved
• Comply with return and refund policies of individual sellers

Seller Responsibilities

• List accurate product descriptions, prices, and images
• Ship orders promptly and provide tracking information
• Honor your stated return and refund policies
• Handle customer inquiries and disputes professionally
• Comply with all applicable laws and regulations
• Pay any applicable platform fees

Prohibited Activities

You agree not to:

• Sell counterfeit, illegal, or prohibited items
• Post false, misleading, or fraudulent listings
• Infringe on intellectual property rights
• Engage in spam, phishing, or harassment
• Interfere with the Platform's functionality
• Use automated tools to scrape or access data

Payments, Refunds & Fees

• All payments are processed through secure third-party gateways
• Refunds are governed by individual seller policies
• Baba Gani Online may charge transaction or service fees
• We reserve the right to adjust fees with notice

Intellectual Property & Limitation of Liability

Termination & Changes to Terms

We reserve the right to suspend or terminate your account for violations of these Terms. We may update these Terms at any time — continued use of the Platform constitutes acceptance of changes.